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1. If a creator's offering post contradicts one of FTH's policies, go by the auction policies.
We have come across a couple of posts that make statements or offers that directly contradict the policies of the auction (e.g. offering a refund for defaulting on a fanwork.) We have corrected these auctions when we find them (in conversation with the creators themselves), but with over 850 creators we can't vet every word of every post, so there may be posts with similar statements that we don’t know about.
In case of such a conflict, FTH's official policies always override what an individual creator offers. If you see something in an offering post that doesn’t match your sense of how the auction works, you can check our FAQ, our bidding policies, and our org policies, or email us to ask.
2. Bids placed outside of 8:00:00AM March 5 - 8:00:05PM March 9 will not be counted.
While the auction ends at 8pm ET on March 9th, some of the bidding forms will continue to accept responses for several minutes after that. This is an unavoidable consequence of using google forms: the script we run which closes all of those forms is fast, but it’s definitely not instant. This year, which includes nearly 1100 auctions, it will probably take quite awhile for all the forms to close.
For this reason, we want to be very clear about our policy about bidding cutoff:
All bids that register on the bidding sheet up to and including 20:00:05 ET on March 9th will be considered valid. All bids with a timestamp after that will be considered invalid. We cannot predict or control how long any individual bid will take to process; all we can do is to lay out a clear policy in advance and stick to it consistently.
Similarly, some bidding forms will open a bit before or after 8:00AM on March 5. However, no bids placed before that time will be counted (if we find them we will remove them). If your bidding form still is not open by 10:00AM EST, please email us.